What you'll do

• Receive, unpack, install, and set up devices at customer sites.
• Install and commission technical solutions and engineering devices, ensuring high standards of quality, safety, and schedule adherence.
• Support Engineering teams during prototype deployments at customer sites.
• Provide feedback to improve future designs, functionality, reliability, and serviceability.
• Service, maintain, troubleshoot, and repair installed solutions to ensure reliable operation.
• Configure devices according to customer and operational requirements.
• Provide on-call and on-site technical support when needed.
• Train customer operators on how to use the solution effectively.
• Act as a key point of contact during installation, commissioning, and maintenance activities.
• Share feedback with Product and Engineering teams to support continuous improvement.

* Receive, unpack, install, and set up devices at customer sites. * Install and commission technical solutions and engineering devices, ensuring high standards of quality, safety, and schedule adherence. * Support Engineering teams during prototype deployments at customer sites. * Provide feedback to improve future designs, functionality, reliability, and serviceability. * Service, maintain, troubleshoot, and repair installed solutions to ensure reliable operation. * Configure devices according to customer and operational requirements. * Provide on-call and on-site technical support when needed. * Train customer operators on how to use the solution effectively. * Act as a key point of contact during installation, commissioning, and maintenance activities. * Share feedback with Product and Engineering teams to support continuous improvement.

What we're looking for

• B.Sc. in Engineering or a related technical field.
• 3–5 years of experience in assembly, field service, or technical support roles involving electronic equipment.
• Electrician certification is a plus.
• Familiarity with device programming, control logic, and troubleshooting methodologies.
• Strong analytical skills and a practical problem-solving mindset.
• Ability to work hands-on with prototypes, testing, troubleshooting, and product improvement.
• Strong focus on safety, reliability, and quality.
• Willingness and ability to travel approximately 50% within the United States.
• Excellent English communication skills.
• Additional languages are a plus.

* B.Sc. in Engineering or a related technical field. * 3–5 years of experience in assembly, field service, or technical support roles involving electronic equipment. * Electrician certification is a plus. * Familiarity with device programming, control logic, and troubleshooting methodologies. * Strong analytical skills and a practical problem-solving mindset. * Ability to work hands-on with prototypes, testing, troubleshooting, and product improvement. * Strong focus on safety, reliability, and quality. * Willingness and ability to travel approximately 50% within the United States. * Excellent English communication skills. * Additional languages are a plus.