What you'll do
- Manage and maintain the Salesforce environment, including users, roles, permissions, profiles, and security settings.
- Configure objects, fields, page layouts, record types, validation rules, and workflows.
- Build and maintain reports and dashboards for different business teams.
- Automate business processes using Salesforce Flow and other native automation tools.
- Support users, troubleshoot issues, and provide guidance on Salesforce best practices.
- Maintain data quality, perform imports and exports, and help prevent duplicates and inconsistencies.
- Collaborate with sales, operations, marketing, and technical teams to improve Salesforce processes.
- Assist with integrations, system updates, testing, and ongoing platform improvements.